Terms and Conditions

Hydrajet Showers respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles.
 

Hydrajet Showers is committed to respecting and protecting the privacy of your personal information by informing you about the type of information we collect and how this information is used. We assure you that your personal information is kept strictly confidential and understand its security is of great concern to you.

We store any information received from when you enter on our website or provide us in any other way through forms on our website, when you place an order in our online store, any emails you send to us or any other similar methods. We use this information that you provide for such purposes as processing your orders and communicating with you, responding to your requests, customising future shopping for you, improving our site etc.

We receive and store certain types of information whenever you interact with us. We use cookies to track your purchases and if/when you are logged onto our site. If you have cookies switched off you will not be able to purchase from this site.

We may also collect data provided by Google Analytics such as your usage patterns on our website including the time you spend on our website and which parts of our website you are visiting. This information only tracks your usage patterns and does not identify you personally in any manner whatsoever. We may use this information to help tailor our website’s content to improve our customers’ shopping experience.

Under no circumstances, except those required by law, to process an order or to conduct our daily business activities, will we make your information available to any third party. We are not in the business of selling your personally identifiable information and respect its security.

more details: PRIVACY POLICY

DELIVERY

We dispatch orders within 3 business days. Delivery time-frames specified by us are indicative only. Hydrajet Showers is not liable for any loss or damage as a result of delivery timeframes or delays. If express delivery is required, please contact Hydrajet Showers directly.

Deliveries to capital cities will usually be delivered within 2–5 business days, excluding Perth and Darwin which will usually be delivered within 10 business days. Deliveries to remote regional and outlying areas and to addresses in remote Western Australia, islands off the coast of Tasmania, Far North Queensland and the Northern Territory may take between 9-26 days.

Shipping times may be affected by public holidays and peak delivery periods. Hydrajet Showers recommends supplying a business address or home address. Sorry, no PO Boxes. Post Offices do not accept "freight"

In the event of Transit Damage - contact HydraJet Showers immediately

DELIVERY ADDRESS

It is the obligation of the customer to ensure the recipient’s delivery address is correct. Failure to provide the correct delivery details may result in incorrectly delivered goods or undelivered goods without compensation. We accept no liability for incorrectly delivered or undelivered goods.

For business, school and hospital addresses, we accept no responsibility for delivered items that are redirected to the mailroom, front desk, reception, or elsewhere.