Whilst the carrier will have the own terms and conditions, depending upon your location, it is required that once delivery is arranged that a signature for receipt of goods is to be effected. If you are not home to receive that goods - and you have agreed with the carrier on a location where thedelivery should be left - the responsibility is transferred fully to you.

Crawford Willows Pty Ltd ( trading as Hydra Jet Showers ) respects the privacy and confidentiality of the information provided by you and adheres to the Australian Privacy Principles.

Crawford Willows Pty Ltd is committed to respecting and protecting the privacy of your personal information by informing you about the type of information we collect and how this information is used. We assure you that your personal information is kept strictly confidential and understand its security is of great concern to you.

We receive and store any information you enter on our website or give us in any other way through forms on our website, when you place an order in our online store, any emails you send to us or any other similar methods. We use this information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our site, processing your orders and communicating with you.

We receive and store certain types of information whenever you interact with us. We use cookies to track your purchases and if/when you are logged onto our site. If you have cookies switched off you will not be able to purchase from this site.

We may also collect data provided by Google Analytics such as your usage patterns on our website including the time you spend on our website and which parts of our website you are visiting. This information only tracks your usage patterns and does not identify you personally in any manner whatsoever. We may use this information to help tailor our website’s content to improve our customers’ shopping experience.

Under no circumstances, except those required by law, to process an order or to conduct our daily business activities, will we make your information available to any third party. We are not and never will be in the business of selling your personally identifiable information and we respect its security.